Hermes Support Concierge
Hermes is the MusicWorkHub support experience operated by YoGangMusic LLC. Signed-in artists and workers can keep a private conversation with admin inside their dashboard.
What we handle
Campaign scope or status
Task instructions or review
Stripe payment or refund
Account access or role
Earnings or payout record
Safety, fraud, or policy report
Dashboard conversations are tied to your signed-in account.
Admin reviews payment, campaign, task, and support records.
We aim to respond within two business days, with urgent payment and safety issues prioritized.